COUNSELLING SERVICE ETHICS CONTRACT

ETHICS

As a counsellor, I work in accordance with the Ethical Framework of The Australian Counselling Association.

CONFIDENTIALITY

Your use of the Counselling Service and what you talk about in your sessions are both treated as confidential within the Service and are not normally disclosed to anyone else. In accordance with their professional requirements, Counsellors discuss their work regularly with an external Counselling Supervisor/Consultant and occasionally with other Counsellors.

As your counsellor, I will not provide information about you unless:

1. You ask your Counsellor to break confidentiality because you consider that to be in your best interest.

2. There is a risk of harm to you or to someone else. The Counsellor’s Duty of Care may require steps to be taken to minimise any danger. Where possible, a proposed course of action would usually be discussed with you first.

3. The Counsellor is legally compelled by a court of law, or a specific piece of legislation makes disclosure mandatory. For instance, if staff are informed about a previously unreported matter of criminal nature, the University may have an obligation to inform the relevant authorities.

Further information is available in the Confidentiality Statement. If you have any concerns about confidentiality, please discuss those with your Counsellor.

Privacy Policy - Use of this site

We have adopted this Privacy Policy, which determines how we are processing the information collected by Bloom Therapy Collective.

We take care of your personal data and undertake to guarantee its confidentiality and security.

Personal information we collect:

We might collect the personal data you provide to us (including but not limited to Name, Surname, Address, payment information, etc.).

Why do we process your data?

Our top priority is customer data security, and, as such, we may process only minimal user data, only as much as it is absolutely necessary. You can choose not to provide us with your personal data, but then you may not be able to take advantage of some of the website’s features. For example, you won’t be able to receive our Newsletter or contact us directly from the website. Users who are uncertain about what information is mandatory are welcome to contact us via bloom.therapy.collective@proton.me.

Links to other websites:

Our website may contain links to other websites that are not owned or controlled by us. Please be aware that we are not responsible for such other websites or third parties' privacy practices. We encourage you to be aware when you leave our website and read the privacy statements of each website that may collect personal information.

Information security:

We secure information you provide on computer in a controlled, secure environment, protected from unauthorized access, use, or disclosure. We keep reasonable administrative, technical, and physical safeguards to protect against unauthorized access, use, modification, and personal data disclosure in its control and custody. However, no data transmission over the Internet or wireless network can be guaranteed.

Legal disclosure:

We will disclose any information we collect, use or receive if required or permitted by law, such as to comply with a subpoena or similar legal process, and when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.

Contact information:

If you would like to contact us to understand more about this Policy or wish to contact us concerning any matter relating to individual rights and your Personal Information, you may send an email to bloom.therapy.collective@proton.me.